Refund Policy

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all paid purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the original transaction date — no questions asked.

2. Merchant of Record

All transactions are processed by our Merchant of Record, Paddle.com, who handles payments, tax compliance, and refund processing on our behalf. Our refund policy is fully aligned with Paddle's refund policy and buyer protection terms.

3. Free Services

Our free tier ("Basic Element Reading") does not involve any payment and therefore is not subject to refund. You may use the free service at any time without obligation.

4. How to Request a Refund

To request a refund, simply:

• Contact us at support@sajuboyz.com within 30 days of your purchase.
• Include your order confirmation number or the email address used for the purchase.

No reason is required. We will process your request within 3 business days.

5. Refund Processing

Once a refund is initiated, it will be processed by Paddle within 5–10 business days. The refund will be credited to your original payment method. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Cancellation Right

In accordance with applicable consumer protection laws, you have the right to cancel your purchase within 14 days of the transaction without giving any reason. This statutory right is in addition to our 30-day money-back guarantee.

7. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. We are committed to resolving disputes fairly and promptly, and our 30-day guarantee ensures you can always get a hassle-free refund.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us at:

support@sajuboyz.com